📦 Return & Refund Policy
At RootBox Hydro, we aim to ensure your complete satisfaction with every order. Please read the following return and refund conditions carefully.
🔄 Return Window
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You may request a return within 14 days after receiving your order.
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Return shipping costs are the responsibility of the customer.
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Returned items must be in their original condition and packaging to be eligible for a refund.
📧 How to Request a Return
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To initiate a return, please contact us by using the form on our website or by sending an email to keepgrowing@rootboxhydro.com.
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Make sure to include your order number and a brief explanation for the return request.
Once your return is approved and the product is received, we will process your refund as quickly as possible.